Our courier collects at 8am, we aim to have all orders placed up to 6am departing at this time. If you're in the Sydney metro there's a good chance you may receive your order the same day it has departed us.

We've put together a list of major towns and how long it can generally take to receive an order after it has been picked up from us. Delays on the part of our courier can occur, and we recommend speaking to us directly if you are hoping for a best case scenario.

• Next business day to Sydney from despatch
• 2 to 4 business days to Adelaide
• 2 to 4 business days to Albury
• 2 to 5 business days to Bendigo
• 1 to 2 business days to Brisbane
• 2 to 3 business days to Bundaberg
• 3 to 7 business days to Cairns
• 1 to 3 business days to Canberra
• 1 to 3 business days to Central Coast
• 2 to 3 business days to Coffs Harbour
• 5 to 12 business days to Darwin
• 2 to 4 business days to Dubbo
• 2 to 4 business days to Geelong
• 1 to 3 business days to Gold Coast
• 3 to 5 business days to Hobart
• 3 to 6 business days to Launceston
• 2 to 3 business days to Mackay
• 2 to 3 business days to Maryborough
• 1 to 2 business days to Melbourne
• 1 to 2 business days to Newcastle
• 2 to 3 business days to Northern Rivers
• 7 to 10 business days to Perth
• 1 to 3 business days to Port Macquarie
• 2 to 3 business days to Rockhampton
• 2 to 3 business days to Sunshine Coast
• 2 to 4 business days to Toowoomba
• 4 to 7 business days to Townsville
• 2 to 3 business days to Wollongong

Can't find your suburb? You can use the Couriers Please transit time calculator for an estimated delivery time to your town. Simply list St Marys NSW 2760 as the Pick Up Suburb and your suburb as the Delivery Suburb.

Pick up locations and retail outlets

A list of our pick up locations and retail outlets can be found here.

Can I pick up?
We no longer offering a pick up option however we now have a retail outlet in Sydney. You can view a list of our retail outlets across Australia here.

Can I buy locally?
We are currently expanding our range of retail outlets and pickup locations. You can view our current list of authorised retailers here.

What does delivery cost?
Delivery for orders under $30 is $9 within Australia. For anything over $30 delivery is completely free!

How long will my order take to arrive?
For a complete list of destinations and time frames have a look at "how fast is delivery?"

Can I buy and then a friend tell you the colour?
Yes, Take a look at "A friend will choose my gender reveal colour"

I ordered both blue and pink concealed holi power, how can I tell them apart?
The only identifier on our concealed cannons is now a barcode. You can use any barcode app to identify the colour or enter the barcode number in the search function of our website.

My order is urgent!
If your order is urgent and you're unsure if it will arrive in time please message us and we will give you an indication of whether or not your potential order can arrive by a certain day. We'll even tell you the latest you can order to safely receive it in time.

When will my order be sent out?
Our courier collects at 8am. We aim to have all orders placed up to 6am departing at this time. If you're in the Sydney metro there's a good chance you'll receive your goods that day.

Can I take your confetti on a plane?
Our confetti & holi powder cannons contain a small Co2 canister in the base. As they are not pyrotechnics they are safe for airline travel provided they are in your check in luggage. 

Can I track my order?
Yes! You will receive an email from our courier agent EasyShip prior to departure with a link to the tracking details. Sometimes the first scan may be delayed by a few hours however It will start to show the day of it's pickup, most scans there after are close to immediate

Can you deliver to a PO Box or Locked Bag?
Whilst you pay a premium for your Post Office Box Australia post will not allow couriers to deliver to them. Most couriers including our agent Sendle are pushing to allow this. Please sign the petition to allow delivery on Change.org -Until a time as Australia Post allow the competition to delivery to your PO box we need a physical address for delivery. Don't worry, if you have a safe place the courier can leave it just let us know in the comments section of the checkout.

I'd like to become a retail outlet.
We are always looking to expand the locations where our products are available. Please have a quick ready of our trade partners page and then get in touch with us.

Confettified products are now available at the following locations:

Click on a map location to view its stocked items.

Purchase directly from an independent retailer that stocks our products:

Balloons Plus (Coffs Harbour, NSW)
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02 6652 7186
30 Lawson Crescent
Coffs Harbour, NSW 2450

Ropes Crossing Newsagency (Western Sydney, NSW)
02 9833 7830
0438 407 254 (SMS only)
Shop 6
8 Central Place
Ropes Crossing, NSW 2760

Queen Party (Parramatta, NSW)
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02 8626 6144
637 Church Street
North Parramatta, NSW 2151

Sydney Gender Reveals (Roselands, NSW)
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0449 555 522
Roselands, NSW 2196
Click HERE to see some of their videos

The Party Zone (Pimpama, QLD)
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PO Box
Pimpama, QLD 4209

Pro Sound and Lighting (Wollongong, NSW)
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02 4226 1177
49 Auburn Street
Wollongong, NSW 2500

Normanby News & Lotto (Melbourne, VIC)
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03 9484 2802
638 High Street
Thornbury, VIC 3071

Hullaballoo Balloons (Launceston, Tas)
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0408 595 106
67 York St
Launcestion, TAS 7250

Starlight Christmas & Party Supplies Superstore (Adelaide, SA)
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08 8354 0545
294 Grange Road
Flinders Park, SA 5025

I Do Events planning, Hire & Management (Horsham, Vic)
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0423 236 580
Horsham, VIC 3400

Party Source (Canning Vale, WA)
08 6180 3895
99 Catalano Circuit
Canning Vale, WA 6155